Kate Perutz is VP of Customers at Artlogic, the business platform for galleries, artists and collectors, where she leads the team responsible for client relationships, professional services, onboarding and support.
She studied at University College London and worked at White Cube and Damien Hirst's studio before joining Artlogic, where she built her career from within – rising from Client Liaison to her current role as VP of Customers.
Her operational work is documented in a monday.com case study on Artlogic's growth: as the company expanded its client base and restructured its pricing and products to reach new parts of the market, the volume of new account setups tripled. Perutz led the shift away from email-based account requests toward a centralized system, allowing her team and Artlogic's development team to collaborate and keep the onboarding process from breaking down under that growth.
Her work sits at the center of the customer experience Artlogic's galleries, artists and collectors actually feel day to day: how quickly a new account gets set up, how support requests get handled, and how the operational side of a growing software company stays reliable even as its customer base multiplies. Her writing for Artlogic focuses on the practical realities of client onboarding, support operations and scaling customer experience for a specialist industry, in support of the company's mission of helping galleries, artists and collectors thrive.
