Jessica Young is Chief Customer Officer at Artlogic, the business platform for galleries, artists and collectors, where she is responsible for customer success and operational strategy.

Young's career spans data science, digital marketing, media production and B2B SaaS operations. She began at Accenture in New York, working across Fortune 100 accounts in Accenture's Marketing Sciences group (later Accenture Song). She went on to build customer success functions from the ground up – as Global Account Director at MOFILM, where she stood up a customer success program serving global brands, and later as a fractional SVP of Customer Success at Atomized, architecting end-to-end client experience processes for enterprise clients. She also founded and led Wellspring Creative, a media production company, as CEO.

Before joining Artlogic, Young oversaw ArtCloud's transition from early-stage startup to growth-stage business, with responsibility for revenue strategy, business operations, finance and investor relations – a period in which the company's operating margin improved by roughly 35% over two years. She continues as a Partner in TechCXO's Executive Operations practice, an executive-services firm through which she has served as an interim or fractional COO and CEO for multiple companies.

At Artlogic, Young's focus is the customer-facing infrastructure behind a platform serving a fragmented, relationship-driven industry: onboarding, support, retention and the operational discipline needed to keep service quality consistent as Artlogic continues to grow.

Young holds an MBA in International Marketing from Thunderbird School of Global Management and a B.S. in Computer Science from the University of Southern Mississippi.