Privacy Notice

We are committed to protecting and respecting the privacy of our clients and customers. This notice sets out the basis on which any personal data we collect from you or you provide to us will be processed, shared or transmitted by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

Artlogic Media Limited is the Data Controller, for the purpose of compliance under any data protection legislation from time to time in force in the UK including the Data Protection Act 2018 or any successor legislation, the Privacy and Electronic Communication (EC Directive) Regulations 2003 and the UK and EU General Data Protection Regulation. Artlogic Media Limited can be contacted at Artlogic Media Limited, 1 Pickle Mews London SW9 0FJ. 

For matters regarding data protection and privacy, our appointed Data Protection Officer (DPO) is DataCo International UK Limited (DataGuard), Suite 1, 7th Floor, 50 Broadway, London, United Kingdom SW1H 0BL. In the first instance please contact the Artlogic team via data-protection@artlogic.net and DataCo International UK Limited (DataGuard) via privacy@dataguard.co.uk. In the EU and Switzerland, you may also contact our representative by sending an email to DataRep at datarequest@datarep.com. Or you may contact DataRep on the online webform at www.datarep.com/data-request. Please quote "Artlogic Media Ltd" in the subject line of all communication.

Our Data Promise last updated:  July 2025

 

1. What type of information and data do we collect about you?

We may collect and process the following data about you:

1.1. Information you give us. You may provide us with personal information about you by completing the request forms on our website or by corresponding with us by phone, email or otherwise. You may also provide us with information when you search for a particular service, order a service or product on our website, contact us via the website, report a problem with our website, or register to attend an event which we are hosting. We may collect your personal data to inform you of the various products and services we offer, as well as to manage your registration in events. The information you give us may include your name, address, email address, phone number, occupation and financial and credit card information.

1.2. Information we collect about you. Each time you visit our website, we may automatically collect the following information:

1.2.1.Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

1.2.2. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; browser version; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

1.2.3. This information may be collected by placing Cookies on your computer. Please see below for more information about the way we use Cookies.

1.2.4. We may also collect information about you when you attend one of our events. The data we may process includes your name, email address, registration token number, information on the sessions you attend and other session metrics to help us understand attendance and the value of events.

1.3. Information you provide to us as a customer. When you use our services, you may provide us with the following information.

1.3.1. Information about you, your employees, agents, advisors or freelancers, which may include name, title, job title, employer, home and/or work address, email address and telephone number.

1.3.2. Information about your customers, prospects, professional contacts and suppliers, or their employees, agents or freelancers, which may include name, title, job title, employer, home and/or work address, email address, telephone number, transactions data and interests data.

1.4. Information we receive from other sources. We may receive information about you.

1.4.1. When you use any of the other services we provide.

1.4.2. From the third parties we work with (including, for example, business partners, galleries, brokers, sub-contractors, payment and delivery services, analytics providers, search information providers, credit reference agencies). 

 

2. How do we use your information?

We use information held about you in the following ways:

2.1 Information you give to us. We will use this information:

2.1.1. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services you request from us. To use your data for this purpose, we rely on a legitimate interest of providing our services and products to you in line with the agreed contract;

2.1.2. to provide you with information about other goods and services we offer similar to those you have already purchased or enquired about. To use your data for this purpose, we rely on a legitimate interest of informing you about our products or services giving you the opportunity to contact us if these may be of interest to you.

2.1.3. to notify you about changes to our service, which is also the legitimate interest we pursue in processing your data for this purpose;

2.1.4. to ensure content from our website is presented in the most effective manner for you and for your computer;

2.1.5. to provide marketing information to you and for the purposes of customer support, billing and for auditing services. To use your data for this purpose, we rely on a legitimate interest of advertising to our business customers and growing our brand.

2.1.6. To manage your registration for an event, webinar, or other session you have registered to join, as well as sending you a confirmation of your registration and facilitating your entry into an event or session.

2.2. Information we collect about you. We will use this information:

2.2.1. to administer our website, applications and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

2.2.2. to improve our website and applications to ensure content is presented in the most effective manner for you and for your computer;

2.2.3. as part of our efforts to keep our website and applications safe and secure;

2.2.4. to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

2.2.5. to make suggestions and recommendations to you and other users of our website and applications about goods or services which may interest you or them.

2.2.6. to measure attendance for our events, webinars, or other sessions in order to understand the value of these events. This can include your behaviour during online events, such as your interest, attendance, or other metrics that allow us to measure to success of our events. Normally using your data in this way will be with your understanding and agreement.

2.3. Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

3. When we may disclose your information to others

3.1. We may share your personal information with other members of our corporate group, including our subsidiaries and our ultimate holding company, as well as their respective subsidiaries (as defined in section 1159 of the UK Companies Act 2006). This may involve the transfer of your personal information to countries outside the United Kingdom and the European Economic Area, including the United States, where some of these entities are based.

3.2. We may share your information with selected third parties including:

3.2.1. Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.

3.2.2. Analytics and search engine providers who assist us in the improvement and optimisation of our website.

3.2.3. Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you, as well as payment service providers for payment management.

3.2.4. Email communication providers and cloud providers for managing our communications with you and storing business data, as well as customer relationship management providers which we use to manage your data.

3.2.5. Webinar and online conference or online event service providers that help us manage our events and online webinars or sessions, as well as customer relationship management platforms that assist us in managing registrations.

3.3. We may disclose your personal information to third parties:

3.3.1. In the event we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

3.3.2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

3.3.3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website’s terms of use or our terms and conditions of supply and other agreements; or to protect our rights, property, or safety or that of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

3.3.4. If we use their services to support us in managing our own services. This includes service providers that help us communicate with your or offer our products, as well as service providers who we use to manage events and online webinars for hosting virtual sessions.

3.3.5. The data that we collect from you may be transferred to, and stored at, a destination outside the UK. This can include the European Economic Area and the United States. It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. 

3.4. Where such transfers occur, we will ensure that appropriate safeguards are in place to protect your personal information, in accordance with applicable data protection laws. This will either be through ensuring that comparable data protection standards are in place (known as Adequacy), or through contractual safeguards such as  standard contractual clauses or other legally recognised transfer mechanisms.

 

4. How do we use Cookies on our website?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you have not disabled cookies in your browser. Cookies contain information that is transferred to your computer's hard drive. 

4.1 We use the following cookies:

4.1.1. Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use our online ordering services, survey forms, adjust your mailing preferences, use of e-billing services, any website administration or business application systems, such as Artlogic Database.

4.1.2. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

4.1.3. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

4.1.4. Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any marketing messages displayed on it respect your preferences. Targeting cookies from third parties may also be stored from any advertising channels we are actively working with and they will also record the pages you have visited and the links you have followed to help focus and measure any advertising or marketing.

4.2. Please note third parties (including, for example, social sharing services, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

4.3. You may block cookies by activating the setting on your browser which allows you to refuse the placing of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will remain unless the cookie cache is cleared or unless you are using a Private browsing mode on your web browser (e.g. Incognito on Google Chrome) or unless otherwise indicated above.

5. Security of your information

5.1. Any payment transactions will be encrypted.

5.2. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

5.3. Unfortunately, as you will be aware, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Your rights

You have several rights under applicable data protection laws, including the UK and EU General Data Protection Regulation (GDPR). These include:

Right to object to marketing: You have the right to object at any time to the processing of your personal data for direct marketing purposes. Where required, we will inform you—at the point of data collection—if we intend to use your personal data for such purposes or if we intend to disclose your data to any third party for marketing.

Right to withdraw consent: Where our processing is based on your consent, you have the right to withdraw or amend that consent at any time. This will not affect the lawfulness of any processing carried out before your withdrawal.

Right of access: You have the right to request access to the personal data we hold about you.

Right to rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.

Right to erasure: In certain circumstances, you may request the deletion of your personal data (also known as the "right to be forgotten").

Right to restrict processing: You can request that we limit how we use your data, in certain circumstances.

Right to data portability: You have the right to receive a copy of your data in a commonly used, machine-readable format, and to transmit that data to another controller where feasible.

You can exercise any of your rights at any time by contacting data-protection@artlogic.net

7. Complaints

If you are unhappy with any aspect of this privacy notice, or how your personal data is being processed, please contact data-protection@artlogic.net

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

 

By post:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

https://ico.org.uk/global/contact-us/

8. Links to other websites

Our website contains links to and from the websites of our partners, clients and affiliates. If you follow a link to any of these websites, please note these websites have their own privacy notices and we do not accept any responsibility or liability for these notices or how these parties process personal data. Please check these notices before you submit any personal data to these websites.

9. Changes to our privacy notice

Any changes we may make to our Privacy Notice in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy notice.

 

10. Contact

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to data-protection@artlogic.net.