Client Liaison

We are looking for a Client Liaison to provide front-line support to our global client base of galleries, artists, and collectors across our range of industry-leading products. You will help us onboard and train clients and will also assist with testing development work.

The ideal candidate will be a natural communicator and passionate about client services, art, and technology. You will work as part of a close-knit, supportive, and collaborative team. This is an exciting opportunity for someone looking to take their first professional steps in the art world, with  established career development pathways in the Client Liaison team.

• An enthusiastic, self-starter who thrives on human interactions and has a desire to help people and find the best solution possible using your knowledge and creative problem-solving skills.

• Able to work calmly under pressure towards the goal of resolving support requests in a timely and efficient manner.

• Aware of the operational and commercial needs of galleries. 

• Industry knowledge of the art market, key artists, art galleries, sales platforms and art fairs will be very valuable, though training will be provided.

• Passionate about technological advancements with a high degree of computer literacy. 

• Methodical in helping test systems, troubleshooting issues, and finding answers or suggesting workarounds to help our clients reach their goals and hit deadlines in creating, gathering and inputting their material.

• Able to operate with absolute discretion when dealing with our client’s confidential information. 

• Providing crucial front-line support to world leading art galleries, artists and collectors, assisting with queries related to our range of products.

• Escalating queries appropriately to senior team members as required.

• Providing training to clients.

• Assisting with testing new functionality and providing feedback.

• You will be provided with extensive training on how to use the Artlogic range of productsand Zendesk (support ticket management system). We will also provide training on general support communication skills including email and phone etiquette to ensure you are best equipped to handle enquiries.

How to Apply

To apply, please send your application to careers@artlogic.net and include:

• Your CV
• Covering letter

Apply here

You will need to have the legal right to live and work in the US to be considered for this role.